GeoCall
GeoCall is a complete software solution for one-call operations, including tools for call centers, online ticket submission for excavators, and cutting-edge GIS technology.
GeoCall was developed as a collaboration between the original centers and has expanded and extended with additional features as new partners joined the group and infused it with new ideas. P2 does not use the standard vendor relationship model to manage the software - changes are initiated, prioritized and agreed upon by the partner centers.
Features
Mobile Ready
GeoCall is fully responsive regardless of the device being used
Service Area Editor
Allows members to manage their own service areas
Portal Access
Uses can submit and view tickets, submit responses, and manage their own details
Homeowner Ticket Entry
A streamlined ticket entry solution for homeowners and smaller excavators
Configurable
GeoCall is fully configurable, including all data fields, business rules, ticket formats, and more